October 6, 2023
Autumn is when daylight hours grow shorter and clocks fall back an hour—seasonal changes that highlight the importance of Starkville’s streetlights in improving safety for pedestrians and drivers. With the addition of a notification button on Starkville Utilities’ website, it’s easier than ever to report streetlight outages.
“Our crews have been busy conducting our annual Light ‘Em Up audit of Starkville’s streetlight system to proactively identify lights that need to be replaced,” said Edward Kemp, general manager of Starkville Utilities. “But we rely on residents year-round to bring outages to our attention so we can quickly return lights to service. We’re expecting the new website feature to support our efforts.”
Residents can identify out-of-service streetlights by clicking the “Report Streetlight Outage” button on the residential page of www.starkvilleutilities.com. Outages also can be reported to support@starkvilleutilities.com or by calling 662-323-3133.
All light poles are labeled with a number that usually appears on the street side of the pole. Residents are asked to take a photo of the pole number tag and provide a nearby address so that service crews can respond promptly to the correct location.
As part of the Light ‘Em Up campaign, employees have been canvassing public roadways during nighttime hours to identify streetlight outages and making repairs. Teams will complete the process in sections over the next few weeks, as staff is available.
In addition to maintaining streetlights, Starkville Utilities provides residential and commercial security lighting solutions that include everything from design and installation to operation and maintenance. Customers pay a monthly charge based on the type of light and energy usage, and Starkville Utilities handles the rest. For more information, call 662-323-3133 during business hours or visit https://www.starkvilleutilities.com/residential/outdoor.phtml.
Starkville Utilities is a municipally owned and operated electric and water utility, serving more than 14,000 residences, businesses and industries in Starkville as well as the state’s largest institution of higher learning, Mississippi State University.